We offer person-centred care, treating our residents as individuals and always respecting their dignity and independence, rather than simply performing our tasks out of a sense of duty. We make it a priority to get to know everything we can about our residents – their life story, likes, dislikes, hobbies, lifestyle and family history. For us it’s all about warmth and empathy. In every situation we ask ourselves, “Would I feel comfortable receiving care in this way?” and “How would I want my mum/dad/gran treated in this situation?”.
We believe that each of our 1100 employees plays a vital role, contributing directly to the company’s growth and success. So we repay their dedication and loyalty by regularly investing in their development and progression. We offer them myriad opportunities to increase their knowledge and skills and we recognise people’s individual achievements and long service via certificates, medals and vouchers, as well as profiles on our company website and on social media. It’s no accident that motivated and well-trained employees provide a happier and more flourishing environment, instilling confidence in residents (and their families) that this is the right home for them. That’s why we also offer a wide range of competitive and industry-leading benefits.
We have a strong sense of family in each of our homes, and that extends across all our staff, our residents and their families. Working in one of our care homes means that you can enjoy community and company, with support from a friendly and professional team.