Relatives’ survey – thank you!
We’d like to say a huge thank you to all our relatives who completed our recent relatives’ survey. We are so grateful to you for taking the time to give us your views and provide feedback, which is all extremely useful.
We are happy to say that we received many positive comments (which are always appreciated by our hard-working staff) as well as some valuable suggestions. We’ll be looking into how we can take these on board and implement them over the coming months.
In the meantime, here are some of our loveliest comments:
“The staff are excellent and go out of their way to ensure continuity and understanding.”
“I feel my mum is safe and well looked after…what more could I ask for?”
“Staff are friendly, attentive, hard working and always happy to talk when you visit to let us know how things are with the relatives.”
“I feel my dad is very well looked after. I can sleep in peace at night knowing he is in safe hands.”
“I am very impressed with what services the home provides and to a high standard.”
“I find the staff are so friendly and look after the residents with genuine care and a smile on their face. Thank you!”